REMAX International: Bait and Switch examples

Please take time to review 6 exhibits (below)...

REMAX International uses the following statements as "Bait":

1. "When a situation such as this is brought to our attention, we want you to know that we care and do what we can to try and assist in resolving problems."

2. "Since receiving your letter, I have forwarded a copy of it to REMAX of Indiana and have requested they look into the matter."

3. "We at REMAX International, believe that the REMAX network of offices and sales associates is the finest real estate organization in the world."

4. "It is our sincere hope that this matter can be amicably resolved."

5. "It is our further hope that all involved will learn from this experience and will have improved relationships and communications in the future."

6. "Your willingness to communicate your concerns to us is not only appreciated, but is extremely important to our organization."

7. "We are committed to finding better ways to serve the public..."

8. "Our excellent reputation is the result of a commitment on the part of each REMAX affiliate to provide the finest in professional real estate services."

The examples below represent the "Switch" from REMAX Central...

A. Standard of Practice 1-3 Violation in the NAR Code of Ethics.  B. Documentation of Predatory Lending with Yield Spread Premium.  C. False advertising in Christian Phone Book.  D. Scott refuses to conduct an "open house."  E. Scott attempts to sell my property on a land contract with a "due on sale clause."  F. REMAX Central removes my property from the MLS without my permission.  G. $26,000 profit when Scott "flipped" his REMAX Central listing at my expense.   

Conclusion:  The REMAX organization ignored all of my attempts to contact them for assistance.  This includes my attempts to contact them after Scott removed my property from the MLS on June 25, 2005.  To my knowledge, REMAX did nothing to prevent Scott Veerkamp from preying on the public with Yield Spread Premium. 

Download remax_intl_letter_1.pdf

Download Letter_to_REMAX_International.pdf